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Why are drawings deleted from my charts when I use ChartIQ?

The possible reasons for your drawings to get deleted are:

  1. Saved drawings are deleted when you clear your browser cache.
  2. Drawings are stored in the browser cache, so they won’t be available if you switch your browser, PC, or phone.
  3. You can save drawings for a maximum of 10 scrips. If you draw on an 11th scrip, it will replace the first drawing.
  4. If you log in to Kite with a different user ID on the same browser, the cache will be deleted from your previous ID.
  5. In browser settings, if you have selected “Keep local data only until you quit your browser”, the cache will be deleted when you close the browser.

Note: All drawings you make on charts will be automatically saved in your browser cache. Whenever you open a chart on which you had drawn earlier, the drawings will be retrieved.