Why is the error "It seems you're not logged in. Please login to continue using charts" displayed while opening a chart on Kite?

This error is displayed if you are logged in with the same login credentials on another device or on a different browser.

When you log into Kite on a different device or browser, Kite terminates the previous session, and you are logged out.

For instance, if you are already logged in from Device 1 and subsequently log in from another device (or browser), referred to as Device 2, Kite terminates the session on Device 1. This is why an error may appear when you return to Device 1.

If you have not tried logging in from multiple devices and are still encountering this issue, reset your password. If the issue persists, you can clear the sessions by following these steps:

1. Click on user ID.
2. Click on My profile.
   
3. Scroll down and click on Clear all.

Do not share your login credentials and use the updated version of the browser.