Search for an answer or browse help topics to create a ticket

Featured

Show moreless
View all categories

How do I reset my 2FA PIN?

  1. To reset your 2FA PIN, go to Kite and click on 'Forgot 2FA'



  2. You need to enter your user ID,  PAN and the captcha. You can receive a link to your registered email id or choose to get an OTP via your registered mobile number.




  3. You will see this once you click on reset.

    i.  Reset option via email


    ii. Reset option via SMS


  4. The email you will receive to reset your password




  5. If you have chosen to receive the reset link via SMS, you will get the following message to your registered mobile number.




  6. Here, you will be able to reset your password and 2Factor PIN.



  7. After you reset them, you will be able to login using your new credentials.