No, Zerodha does not call clients seeking personal, sensitive information or ask you to transfer money to a particular bank account.
You should never provide sensitive account information like password, app code, support code or personal details through an email or call, even if the person claims to be from Zerodha.
If your Zerodha account information is compromised
If someone has compromised your Zerodha account information, you should immediately change your account credentials and report by creating a ticket.
When Zerodha may call clients
Zerodha may call you in case of margin shortfalls for open F&O or intraday positions, if there are issues with account opening, margin calls or other compliance-related requirements. Zerodha makes calls only from Zerodha's official numbers.